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Frequently Asked Questions

Find quick answers to common questions

To schedule a consultation: 1) Browse our advisor profiles, 2) Click "Book Consultation" on your preferred advisor's profile, 3) Select an available time slot, 4) Complete the booking form. You'll receive a confirmation email with meeting details.

New students get 3 FREE 30-minute consultations to interview different advisors and find the best match. These are discovery sessions where you can discuss your goals, ask questions, and determine which advisor you'd like to work with long-term.

All advisors must have: 1) Master's degree in counseling/education or related field, 2) 5+ years of college admissions experience, 3) Proven track record of student success, 4) Pass comprehensive background checks and reference verification, 5) Complete our platform training program.

We offer a satisfaction guarantee. If you're not happy with your advisor after your first paid session, we'll help you find a new advisor and provide a full refund for that session. We want you to have the best possible experience.

After your free consultations, you pay for sessions as you book them. Each advisor sets their own rates (typically $150-300/hour). Payment is processed securely through Stripe. You'll receive an invoice after each session with detailed breakdown of services.